Our support center is opened:

Israel:

Sunday to Thursday from 8:00 to 17:00 (ECT + 1)
Fridays from 8:00 to 13:00 (ECT+1)
Please call +972- 4-9896199 or write to us at help@idea-alm.com

USA:

Sunday to Thursday from 8:00 to 17:00
Fridays from 8:00 to 13:00
Please call +1-800-680-6252 or write to us at yaelm@idea-alm.com